If getting an error message similar to below.
System Rule (Verification Tab: The Secretary/Director Name Rachella O Donnell doesn't match with the list of existing related parties.).
FAILED to send Submission.
To ensure accuracy and consistency between CoSec and CORE, please follow these steps to review and match CRO details:
- **Navigate to Companies**:
- Go to the "Companies" Browse screen in CoSec.
- Highlight the company in question.
- **Select CRO Details**:
- From the top of the screen, select "CRO Details".
- **Verify Consistency**:
- Compare the information displayed in CoSec with the details available in the company's system.
- Ensure that names, punctuation, and spelling match exactly as presented in CRO, including any spelling errors.
By following these steps, you can ensure that the company's information in CoSec is consistent with the CRO records. If the problem persists, please contact technical support for further assistance.